Portfolio & Case Studies

Strategic design projects with measurable impact

Selected & Work Case Studies

A comprehensive overview of strategic design projects spanning education, culture, enterprise geospatial, internal tools and B2B web platforms. Each case study demonstrates measurable impact through user-centered design thinking and systematic problem-solving approaches.

8

Major Projects

Cross-Industry Portfolio

5+

Years Experience

UX & Product Design

40+

Team Members Led

Cross-Functional Teams

85%

Avg. ROI Improvement

Avg. All Projects

Explore Projects

Filter by industry, role, or impact metrics to find relevant case studies

Complex Map Usability
GovernmentEnterpriseGeospatial

Complex Map Usability

Version 2.0 Upgrade with styling for mil and commercial audiences, reducing friction across user tasks, and creating durable path for user research enhancements and reskinning.

Role

Sr UX Enterprise

Scope

Research, IA, IxD Workshops

Key Improvements

Task Success
35-45%
Onboarding Time
60-70%

What I Led

A/B ArchitectureWorkshopsResearch Guides
Custom Recruiting Platform
Team OperationsInternal ToolsProprietary

Custom Recruiting Platform

Holistic modernization of a multi-product product ecosystem, uniting a siloed suite while delivering ownership and fostering product development community from inside.

Role

Sr UX Design Manager

Scope

Service Design, Workflow

Key Improvements

Time-to-Hire
45-52%
SLA Adherence
78-85%
Interviews per Hire
25-42%

What I Led

Cross-team AlignmentEdge DefinitionOnboarding Comms
Data Analytics Enablement
Developer ToolsEnterprisePlatform

Data Analytics Enablement

Comprehensive analytics platform providing developers with workspace marketplace, knowledge hub, and boilerplate templates to accelerate data product development and reduce onboarding friction.

Role

Product Manager & UX Director

Scope

Platform Design, Dev Experience

Key Improvements

Onboarding Time
~90%
Automation
4-5 days
Consistency
Improved

What I Led

Platform DesignDeveloper ExperienceInformation ArchitectureComponent System
Developer Experience Design
Developer ToolsEnterpriseDesignOps

Developer Experience Design

Enterprise-wide developer enablement initiative creating unified workspace, knowledge systems, and development frameworks to streamline engineering productivity and standardize tooling.

Role

Product Manager & UX Director

Scope

Developer Enablement, Systems

Key Improvements

Onboarding Time
~90%
Automation
4-5 days
Code Consistency
Improved

What I Led

Developer ExperiencePlatform DesignDocumentation SystemsTooling Strategy
Digital Museum Innovation
CultureInventoryeCom

Digital Museum Innovation

Platform re-architecture and branding refresh creating single source of truth for content and inventory to support exhibits and drive ecommerce initiatives.

Role

UX & Product Design

Scope

CMS, Inventory, Database

Key Improvements

Accuracy in Publish
82-70%
Publish Errors
81-95%
Story Views
130-140%

What I Led

Service ArchitectureObject ModelHandoffsDesign System
Federated Search Usability
GovernmentEnterpriseSearch

Federated Search Usability

Global analytics federated search system unifying disparate data sources with enhanced filtering, triage workflow, and comparison tools to accelerate intelligence analysis across multiple repositories.

Role

Product Manager & UX Director

Scope

Search UX, Information Architecture

Key Improvements

Search Relevance
Improved
User Satisfaction
Enhanced
Task Efficiency
Streamlined

What I Led

Search DesignFederated SystemsUser WorkflowFilter Architecture
Organization Branding/Design
GovernmentBrandCompliant

Organization Branding/Design

Creative direction and internal advocacy delivering compliant, legible, memorable identity under strict standards and multi stakeholder alignment for multiple contractors.

Role

Senior Creative & Brand

Scope

Brand, Multi-media Ads

Key Improvements

Stakeholder Consensus
98%
Contractual Legibility
100% Pass
Reproduction Issues
65-91%

What I Led

Complex StakeholdersAgency Assent BuyerArmy Attention
Planetarium Modernization
EducationPublic SectorService Design

Planetarium Modernization

Complete service redesign for public school/program, unifying educator and learner discovery, booking flow optimization, and content refresh within school policies and seasonal attendance constraints.

Role

UX & Digital Strategy Lead

Scope

Service Design, Brand, Web

Key Improvements

User Satisfaction
45-52%
Support Tickets
60-70%
Review Task Success
82-90%

What I Led

Research StrategyService MappingBrand RefreshEngagement Comms
BlueRock Design/Development
B2B ServicesMarketingBrand

BlueRock Design/Development

Complete brand & website modernization for a national consulting firm. Defined positioning and nurturing creative north while maintaining look-feel architecture and conversion-centered performance.

Role

UX Strategy Lead

Scope

Messaging, IA, Design System

Key Improvements

Qualified Leads
120-140%
Bounce Rate
25-42%
Page Performance
1.08 s Sek

What I Led

Brand DefinitionMessaging FrameworkComponent LibraryContent Strategy

Measurable Impact Across Industries

Consistent delivery of user-centered solutions that drive business outcomes and improve operational efficiency.

85%

Average Improvement

Across all projects

40+

Team Members Led

Cross-functional collaboration

5

Industries Served

Education to Government

100%

Project Success Rate

On-time, on-budget delivery

Systematic Design Approach

Consistent methodology across all projects ensuring measurable outcomes and stakeholder alignment

Research & Discovery

  • Quantitative/qualitative research
  • User research & SME interviews
  • Competitive analysis
  • Heuristic evaluations
  • Data & feedback review

Strategy & Architecture

  • Mental model mapping
  • Task flow architectures
  • Content strategy
  • Scenarios accessibility

Design & Systems

  • Lo to Hi-fi prototypes
  • Component libraries
  • Accessibility standards
  • Brand integration

Delivery & Measurement

  • Usability testing
  • Performance benchmarking
  • KPI tracking
  • Continuous optimization

Ready to Dive Deeper?

Explore detailed case studies, view process artifacts, or discuss how these approaches can be applied to your challenges.

View Methods

Detailed explanation of research methods, design processes, and evaluation techniques used across projects.

View Résumé

Complete professional background with skills and achievements across diverse industries and complex projects.

Start Conversation

Discuss your design challenges, explore collaboration opportunities, or schedule a consultation.