Platform Enablement

Analytics Enablement Suite

Built an enablement layer for an enterprise analytics ecosystem—unifying access to tools, accelerating developer onboarding, and scaling knowledge-sharing through marketplace and workspace patterns.

Platform EnablementInternal ToolsDeveloper ExperienceAutomationEnterprise Workflows

Project Overview

In parallel with core analytics modernization, teams needed a scalable way to (1) discover and access tools, (2) reduce onboarding time for developers working in constrained environments, and (3) preserve domain knowledge that typically takes months to learn.

I led product direction and UX strategy for an enablement suite that included:

  • An Application Marketplace + Analyst Workspace to centralize tools and workflows
  • A Knowledge Hub to support training and cross-team knowledge sharing
  • A Developer Experience boilerplate to standardize UI, deployment patterns, and onboarding

Together, these capabilities reduced friction across the ecosystem and set standards for consistency across seven software development teams.

Goals & Constraints

Goals

  • 1Create a "front door" to tools and resources (marketplace/workspace pattern)
  • 2Reduce time-to-productivity for developers through standardization + automation
  • 3Improve knowledge transfer for domain-heavy workflows (knowledge hub)
  • 4Establish a reusable UI standard so teams can ship faster with consistency

Constraints

  • 1High-security environment limits typical SaaS tooling and requires careful rollout
  • 2Multiple teams with different workflows must still feel "one platform"
  • 3Standardization must not block speed—patterns must be flexible and adoptable

Project Details

Role

Product Manager + UX Director (Program / Portfolio Lead)

Timeline

Multi-phase portfolio delivery (shipped per schedule)

Team

Led UX + managed developers across multiple teams

Deliverables

Platform IA · Marketplace/workspace UX · Knowledge hub UX · Developer onboarding flows · Design standards · Prototypes + testing · Documentation

Tools/Methods

Figma · Adobe · User research + testing · Jira/Confluence · Agile / DevSecOps collaboration

What I Led

Director-level ownership across platform enablement, research, and delivery

Portfolio-Level Strategy

Led strategy across marketplace, workspace, knowledge hub, and developer experience initiatives

Stakeholder Alignment

Secured approvals across leadership and delivery teams for cross-functional initiatives

Research Planning

Planned and executed user engagements across multiple networks and user segments

UX Architecture

Designed information architecture and workflow patterns for marketplace and workspace

Standardization Strategy

Defined UI patterns, templates, and reusable components for cross-team consistency

Delivery Operations

Managed prioritization, sprint planning, QA, and adoption enablement across teams

Key Capabilities

Three interconnected capabilities that form the enablement layer

Application Marketplace + Workspace

  • Centralized access to internal tools and resources with search + category navigation
  • Workspace patterns designed as a "one-stop-shop" for daily workflows

Knowledge Hub

  • Designed a collaborative knowledge hub to reduce ramp time on domain-heavy work
  • Supported discovery of related resources and shared learning patterns

Developer Experience Boilerplate

  • Standardized UI + deployment patterns so teams could spin up new apps quickly
  • Reduced onboarding time by ~90% (weeks → hours) by automating setup and reducing dependency on tribal knowledge

Outcomes

Measurable improvements across developer experience and platform cohesion

Improved ecosystem cohesion across seven development teams through shared standards and reusable patterns

Reduced developer onboarding time by ~90% (weeks → hours), increasing time-to-productivity and consistency

Increased analyst access to tools through centralized marketplace/workspace entry points

Improved knowledge-sharing and training readiness through a dedicated hub experience

Artifacts

Key deliverables available upon request

Marketplace / Workspace Wireframes

Knowledge Hub Prototype

Developer Experience Flow + Documentation

Design Standards / UI Pattern Library

User Research Summary