Christina Alchus
Senior UX Design Consultant | Product Strategy, Design Leadership, DesignOps, Enterprise Platforms
christina@prodxlabs.com|571-260-3164|Ashburn, VA (Remote-first)|LinkedIn Executive Summary
Senior UX Design Consultant with 15+ years translating behavioral insights and user research into high-impact digital experiences. Expert at optimizing complex workflows where user success is mission-critical— applying the same rigor used in high-stakes government and enterprise systems to drive engagement, adoption, and conversion across any digital product. Former Principal of a UX consulting firm (2007-2024), serving as a trusted advisor to executives and product teams. Proven ability to own consulting delivery end-to-end: from stakeholder discovery and heuristic evaluations to journey mapping, Figma prototyping, and actionable design recommendations that move the needle on business outcomes.
Professional Experience
Omni Federal
Senior UX and Product Design Manager
2025 – Present
- Lead UX consulting engagements for mission-critical analytics platforms, applying behavioral insights to optimize complex workflows where user experience directly impacts operational success
- Conduct heuristic evaluations and journey mapping to identify friction points impacting user adoption
- Create high-fidelity prototypes in Figma, translate usage analytics into actionable design recommendations
- Utilize Figma, LucidCharts, Mural, and Service Design Blueprints for systems visualization and client presentations
Pixel Creative Services, LLC.
Founder and Principal UX Consultant
2007 – 2024
- Founded UX consulting practice serving as trusted advisor to executives and product teams, owning end-to-end consulting delivery from discovery to recommendations
- Delivered UX audits and heuristic evaluations identifying friction points and optimization opportunities
- Created high-fidelity Figma prototypes and design systems enabling clients to visualize solutions
- Presented data-backed recommendations to C-suite stakeholders, translating behavioral insights into roadmaps
Enterprise and Public-Sector Clients (via Pixel)
Lead UX Consultant and Strategic Advisor
2017 – 2022
- Served as trusted UX consultant for mission-critical platforms, applying analytics-driven design thinking to optimize user journeys in high-stakes environments
- Conducted behavioral analysis and journey mapping to identify drop-off points and optimize critical flows
- Created Figma prototypes and delivered data-backed recommendations to executive stakeholders
Earlier Experience
Lead UX Engineer, Senior UX Strategist, UX Subject Matter Expert
2007 – 2016
- Adwaiy Tech LLC (2015-2016): Led UX modernization of legacy platforms transitioning to cloud infrastructure
- INCATech (2014): Directed redesign of high-traffic public platform serving international audiences
- Salient CRGT (2014-2015): Introduced UX governance frameworks for federal agencies modernizing digital services
- Masslight (2013-2014): Led content strategy and IA redesign for Defense Technical Information Center
Skills and Expertise
UX ConsultingHeuristic EvaluationsJourney MappingBehavioral InsightsStakeholder PresentationsFigma PrototypingDesign SystemsAnalytics InterpretationStrategic AdvisoryClient Management
Tools
FigmaFigJamAdobe XDJiraConfluenceNotionMiroMuralLucidChartsProductboardGoogle AnalyticsLooker
Education
Master of Science in Psychology (In Progress)
Cognition and Human Behavior Studies | Expected 2027
Bachelor of Science in Psychology
University of Maryland | 2015
Associate of Arts in Web Design Technologies
The Art Institute (Bradley Academy) | 2001
Certifications
- • UX Management (Nielsen Norman Group)
- • SAFe Agile (Scaled Agile)
- • Accessibility Compliance WCAG/508 (DHS)
Christina Alchus | christina@prodxlabs.com | linkedin.com/in/christina-alchus